Refund and Returns Policy

Introduction

This policy outlines the terms and conditions for refunds and returns at pavor. By making a purchase on our website, you agree to these terms. Please read them carefully before proceeding with any transaction.

Return Eligibility

Timeframe for Returns

Items must be returned within 30 days of the original purchase date. Returns outside this period will not be accepted unless required by applicable law.

Condition of Items

All returned items must be in their original condition: unused, unwashed, and with all tags attached. Items showing signs of wear or damage may be refused or subject to a reduced refund.

Refund Process

Processing Time

Once we receive and inspect your return, we will process your refund within 14 business days. Refunds will be issued to the original payment method.

Non-Refundable Items

Certain items are not eligible for refund, including gift cards, downloadable software products, and personalized or custom-made goods.

User Responsibilities

You are responsible for ensuring return items are securely packaged to prevent damage during transit. pavor is not liable for items lost or damaged in return shipment. We recommend using a trackable shipping service and purchasing shipping insurance.

Contact Information

For questions about returns or refunds, contact us at:

• Email: [email protected]
• Phone: +44 28 8491609
• Address: 58 King Street, Cambridge, Cambridgeshire CB6 5KV, United Kingdom

Policy Changes

pavor reserves the right to update this policy at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the revised terms.